I was very pleased with my entire experience with this company. Christian was my technician who changed out and replaced my a/c unit and he did a fantastic job. Fast quality service! He went above and beyond! Ron and Mike did the service call. They took their time and explained everything to me and let me know my options and made it clear and easy to understand. They explained my financial options and got my house cooled off in a fast!! I am so glad I choose these guys for the job and I will recommend them to anyone in need of heat and air issues. These are your guys! Very happy and no longer sweating!!!
Stashea Gold
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March 21, 2024
We have had The Heat and Air Guy come out multiple times over the past few years. Every time we have had them out they have been professional and explained things to us in a detailed manner. Today we had a new unit installed and Christian was our technician. He was so polite, friendly and did a wonderful job.
Debbie Littlejohn
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November 29, 2023
We asked for a complete service on our Heating Unit before winter, fireplace and a dryer vent clean out. Our thermostat was malfunctioning and they replaced it as well. Michael and Teagan were prompt and courteous. Very thorough in their work, courteous and respectful in their manners and did an excellent job. We received a report via email with photographs of the inspection and details of the condition of our system that matched the verbal report. We are now on a service plan and they will come back and check the AC in the spring. Peace of mind going into winter is priceless! Chris and his crew are the best!
Nick
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January 19, 2024
I'll be the first to state that I never leave reviews but this is deserved.
Everything started out corgial. Then come to find out two hoses burst in my unit and need replaced. Fair enough. A quick search prices them at roughly $10, but let's double that just for maths sake and add $5. I was priced at 1000% markup (no exaggeration) on a job that is probably 10 minutes labor without drive time to buy the hose.
I understand you have a business to run. I understand there are overhead costs associated. All that shouldn't equate to price gouging.
Be wary.
**Update**
Another company came out and fixed what was broke for free. They also stated it's suspicious how the hoses "busted" and they hadn't seen that before. Very shady business.
Shauna Jones
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December 19, 2023
From our initial consultation all the way through installation of a whole new system, our experience has been wonderful! Every single person we have spoken to and/or met with has been professional, informative, educated in their trade and very friendly. If you are looking for an HVAC company that you can trust give these folks a call!
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12 NE 9th St, Newcastle, OK 73065, USA
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I was very pleased with my entire experience with this company. Christian was my technician who changed out and replaced my a/c unit and he did a fantastic job. Fast quality service! He went above and beyond! Ron and Mike did the service call. They took their time and explained everything to me and let me know my options and made it clear and easy to understand. They explained my financial options and got my house cooled off in a fast!! I am so glad I choose these guys for the job and I will recommend them to anyone in need of heat and air issues. These are your guys! Very happy and no longer sweating!!!
We have had The Heat and Air Guy come out multiple times over the past few years. Every time we have had them out they have been professional and explained things to us in a detailed manner. Today we had a new unit installed and Christian was our technician. He was so polite, friendly and did a wonderful job.
We asked for a complete service on our Heating Unit before winter, fireplace and a dryer vent clean out. Our thermostat was malfunctioning and they replaced it as well. Michael and Teagan were prompt and courteous. Very thorough in their work, courteous and respectful in their manners and did an excellent job. We received a report via email with photographs of the inspection and details of the condition of our system that matched the verbal report. We are now on a service plan and they will come back and check the AC in the spring. Peace of mind going into winter is priceless! Chris and his crew are the best!
I'll be the first to state that I never leave reviews but this is deserved. Everything started out corgial. Then come to find out two hoses burst in my unit and need replaced. Fair enough. A quick search prices them at roughly $10, but let's double that just for maths sake and add $5. I was priced at 1000% markup (no exaggeration) on a job that is probably 10 minutes labor without drive time to buy the hose. I understand you have a business to run. I understand there are overhead costs associated. All that shouldn't equate to price gouging. Be wary. **Update** Another company came out and fixed what was broke for free. They also stated it's suspicious how the hoses "busted" and they hadn't seen that before. Very shady business.
From our initial consultation all the way through installation of a whole new system, our experience has been wonderful! Every single person we have spoken to and/or met with has been professional, informative, educated in their trade and very friendly. If you are looking for an HVAC company that you can trust give these folks a call!